Early June, we started to hear a grinding noise that had the distinct hint of metal on metal. As I have profusely espoused how ridiculously busy the summer was. But, I did find time in late July to have the brakes checked along with an overdue tire rotation. Their report to me was that everything looked fine with the brakes.
The next week after the all clear, my wife was complaining again. I have to be honest, I am very easy on brakes. Many times what she hears and feels It will take me months to hear. On top of that, I trusted that the tire people knew what they were doing. I said that I would take it in again but I kind of deprioritized it to the point that she took it in herself. They said that sound was metal on metal.
Needless to say, she was mad. She was mad at them and she was mad at me for believing them and not acting faster. She has this trait where if there is a perceived safety deficiency then there is going to be some yelling. The tire shop asked if she wanted to schedule a brake job, I said no way. I am not paying $700 for a couple hour job.
If you look at the picture closely, you can see that the pads on the left are bare metal whereas the pad on the right look like they are half used. My theory is that the tire store only looked at one side of the brakes when they declared that everything was good. Clearly, that was a mistake but how did this happen really?
My theory goes back a couple of years to 2023. We had taken the vehicle to a mechanic shop to do a few things. One of them ended up being the front brakes. A couple of months later, I was on a business trip and the rest of the family was on a road trip. My wife called and said that the brakes were making a metal on metal noise. I couldn’t do anything and we couldn’t take the car back to the shop and so we took it to this Northwest tire chain.
I had assumed that when any mechanic did one brake they did both. Since I was not present for the work I kept the same theory until looking at the brake hardware. It was very clear that one side was different then the other and so I think the tire chain only replaced one side. It had only been a few months and so I can’t argue, I think it was the right decision to only do one. That being said the pads were clearly different durability.
We never went back to that shop again. I don’t know if it was faulty work or faulty parts. There were a few other things that they didn’t follow through with and so this was just the straw that broke the camel’s back. I sent them a copy of the bill as well as well as their bill along with my displeasure about the situation but I never got a response, so I guess that pretty much cemented things. They could have apologized or given me a credit or something if they really cared.
As the title implies, if we always trusted experts then it could be trouble. My wife frequently said that if she had trusted doctors, she would be dead. I can’t say that I disagree. While experts are experts in their field, we are experts in our bodies and our vehicles. We live with them everyday. If something doesn’t look, sound, feel right, it may not be. It takes this type of misdiagnosis to keep teaching the lesson that we should have confidence in what we know.
End Your Programming Routine: The lesson that I learned from this is that I should put more faith in my wife’s observations and complaints. Just because I don’t notice something doesn’t make her wrong. The truth is that I did hear it once, just not repeatedly and so shame on me. I don’t mean anything by it. I think it is the skeptic in me that makes me more of a scientist whereas for her is a matter of respect. That is an expert that I should always listen to.
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